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Customer relationship management (CRM)

What is CRM?

Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information. From Wikipedia, the free encyclopedia

CRM builds a full profile of the client which is then accessible to other members of your organization and allows your team to see each others schedules and to network more efficiently through the application.

Customer relationship management software is becoming a must in today businesses.

A complete CRM software must have the following features: lead management, reporting, sales force automation, support and consultation, website integration and internet marketing. You can see the full crm software features list.

crm software can be very expensive, but it is worth the money because, used correctly it will dramatically improve your business.

CRM benefits

CRM will lead your business to develop better relations with your existing customers and a better marketing of your products or services. Which will increase sales, identify needs more effectively and cross-sell products.

AIMpromote offers a CRM which will increase sales and improve business intelligence. You can take a
free 14 days trial for the customer relationship management software.

The crm from AIMpromote cost $33.00 per user without a setup fee.

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  1. Hi Gadgets, great post about customer relationship management ( i do refer clear definition for any word in encyclopedia). well i heard about CRM software in general while surfing. here you have also given the details and benefits about CRM beautifully my question about CRM is “Does this software suit for all kind of business like small business, retails etc”.,.

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