Store management is a difficult task, with a manager expected to coordinate a wide number of different processes, while being able to delegate and monitor the activity of staff. In this context, store management technologies become an essential way to optimise various parts of a store’s operations, and can be used to reduce errors and increase efficiency across a business.
By using this technology, managers can improve the overall profit margins of their stores, and can focus on achieving high levels of customer satisfaction. From barcoding and RFID to voice operated picking, and including enterprise resource planning software and industrial printing, some of the current top technologies used in store management include:
1 – Barcoding and RFID
RFID technology and barcoding can help to save time for store managers by speeding up the process of stock picking and data collection. RFID involves scanning barcodes and tags to keep track of various assets around a store. A manager can use a number of RFID handsets and a central database to ensure that inventory levels are monitored, and tasks delegated in terms of organising returns, and cataloguing information for an audit. RFID tagging can also save time in finding items, and can check for any mistakes that may have occurred within the system. Doing so can help a manager to identify and solve problems within their stores before they can become more serious.
2 – Voice Operated Picking
Voice picking can also help to speed up factory processes, while ensuring that communications between a store manager and back room staff are kept up to date and efficient. A voice operated headset can deliver messages through to a worker from a manager, and also allows for staff to record picking requests hands free. Safety on a factory floor or warehouse for a store is increased, and managers can communicate messages without having to rely on excessive paperwork. Voice verification for shipments and dispatches can similarly help to reduce the number of errors that take place along a supply chain.
3 – Enterprise Resource Planning
Representing a software solution that ties together multiple elements of a store’s technological infrastructure, an enterprise resource planning system works works to provide realtime access for managers to a number of different parts of their stores. This access might range from monitoring staff logins, through to queuing up administrative tasks, as well as querying problems on a system, and making forecasts for future profit margins and losses. An effectively managed enterprise resource planning system can also be used to maintain a wide access network with other stores.
4 – Industrial Printing
Ideal for large retailers, industrial printing technology can be used to generate multiple tags and barcode labels for different parts of a business. Cost effective and able to use QR codes and tags to enable RFID reading and detailed storage, having a cutting edge printer will reduce dependence on suppliers and central distribution from a head office. As a result, promotional campaigns and stock rotation can be sped up, and the amount of information collected for each item within an inventory can be increased.
Lily Fox is a technology enthusiast who is currently involved in a project to improve supply chain management with Zetes. Her latest topics of interest include RFID, biometrics and supply chain management.